Best 7 Digital Operations Platforms of 2025

Why use SafetyCulture?

SafetyCulture is a holistic platform that can help organizations better manage and handle activities across multiple locations with checklists, monitoring sensors, and forms, making it a great choice for improving  operations. To ensure efficient workflows from any work site, it offers mobile and offline capabilities, making it easier to align the team. This platform is also scalable to the needs of your business, offering various tools that you can use to ensure it grows with you, enhancing workflows and productivity in all levels and stages of your organizational growth. 

Features:

• Get more done with less effort and errors by creating standardized workflows and assigning them to team members and automating repetitive tasks. 

• Gain oversight of business performance and keep track of assets through operational metrics, integrations, and analytics.

• Foster a culture of safety and thoroughness and simplify complex tasks by using digital checklists for employees to follow that you can customize to fit your practices.

• Coordinate activities and easily share information with the team using video announcements, memos, and action tasks. 

• Create security and access controls to protect sensitive data from threats and unauthorized access.

Why use Tulip?

Tulip is ideal for bringing your production floor to the digital world, helping you create standardized procedures and keep  a closer tab on operations.  It enables businesses to digitize workflows, empower frontline workers with intuitive mobile apps, and gain insights for continuous improvement.

Features:

• Drag-and-drop app builder Multiple software and hardware integration options  for real-time machine monitoring

• Quality control tools for ensuring product and process consistency

Why use Actindo?

Actindo is ideal for businesses looking to automate their repetitive processes to reduce the likelihood of human error. It integrates order management, inventory control, and customer relationship management functionalities to enhance efficiency and deliver exceptional customer experiences.

Features:

• Centralized inventory management across multiple sales channels

• Automated order processing and fulfillment workflows

• Multifunctional accounting module

Why use Appian?

Appian is ideal for taking risk management practices to the digital world, increasing effectiveness and efficiency. It enables seamless integration of business processes, data, and systems, facilitating agile innovation and accelerating digital transformation initiatives

Features:

• Visual detailed interface for building custom applications without extensive coding

• Process automation capabilities for optimizing workflows and reducing manual tasks

• AI-powered decision support for intelligent business process management

Why use Salesforce?

Salesforce is designed to unite various facets of your operations like marketing, sales, and service. This is a powerful digital operations platform known for its Customer Relationship Management (CRM) capabilities.

Features:

• Flexible contract signing and amendment solutions for both business partners and customers 

• AI-driven insights for predicting customer behavior and personalizing interactions

• Smart appointment scheduling and management tools for meetings

Why use WalkMe?

WalkMe is designed to create smoother and more efficient workflows for your organization using AI and automation. It provides interactive guidance and contextual assistance within applications, improving user proficiency, reducing support costs, and driving productivity.

Features:

• Step-by-step walkthroughs and tutorials to guide  users through the software 

• Employee onboarding tools such as personalized resources fit to every worker

• Integrations

Why use Zendesk?

Zendesk is designed for companies to take in customer experiences and use those insights to improve operations. It centralizes customer interactions, automates support workflows, and provides self-service options, enhancing operational efficiency and customer satisfaction.

Features:

• Ticketing system for managing customer queries and requests

• Knowledge base and community forums for self-service support

• Omnichannel support capabilities